Method and system for placing a communication session on hold

An approach is provided for placing a real-time communication session (e.g., a voice call or a video call) on hold before the called party answers the call. After receiving a communication session request, the communication session is placed on hold until a predetermined time period expires, the cal...

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Bibliographic Details
Main Authors Moon, Dewayne, Nicholson, Mark A, Walls, Daniel J
Format Patent
LanguageEnglish
Published 04.09.2012
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Summary:An approach is provided for placing a real-time communication session (e.g., a voice call or a video call) on hold before the called party answers the call. After receiving a communication session request, the communication session is placed on hold until a predetermined time period expires, the called party answers the communication session, or the calling party elects to be directed to an answering service.