Fully redundant call recording

A system provides redundant telephone call processing. A gateway receives a call and identifies a first server as having primary responsibility for servicing the call and a second server as having secondary responsibility for servicing the call. The gateway communicates the call to both the first se...

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Bibliographic Details
Main Author Didcock, Clifford N
Format Patent
LanguageEnglish
Published 03.04.2012
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Summary:A system provides redundant telephone call processing. A gateway receives a call and identifies a first server as having primary responsibility for servicing the call and a second server as having secondary responsibility for servicing the call. The gateway communicates the call to both the first server and the second server. The first server initiates recording of a voice message. The first server and the second server record the voice message. If the first server fails to indicate it has completed and stored the voice message in a timely manner, the second server stores the recorded voice message.