Method and apparatus for network to recommend best mode for user communication

The present disclosure generally provides techniques and apparatuses for producing, for an initiating end user, a recommended mode of communication corresponding to a targeted end user in a network environment, based on a plurality of network accessible or determinable inputs. For example, the ident...

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Bibliographic Details
Main Authors Patel, Alpesh S, Toebes, John
Format Patent
LanguageEnglish
Published 15.02.2011
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Summary:The present disclosure generally provides techniques and apparatuses for producing, for an initiating end user, a recommended mode of communication corresponding to a targeted end user in a network environment, based on a plurality of network accessible or determinable inputs. For example, the identity of an initiating end user, the identity of a targeted end user, the current activity of the targeted end user, the communication preferences of the targeted end user, information from available databases, and other available or determinable data may be used by a contact liaison to produce a recommended mode of communication.