Automatic dispute resolution

A method and system for resolving disputes between parties involved in a network-based transaction is described. One aspect of the present invention seeks to automatically facilitate the restitution of value to parties of the transaction, for example, facilitated by a network-based commerce platform...

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Bibliographic Details
Main Authors Lin, Huey, Levchin, Max, Han, Gina, LeVan, Theodore Douglas, Levy, Dan, McGraw, Chris, Klein, Erik, Cervelli, Greg, Wo, Steven, Freeland, Carl, Chen, May, Wilson, Kristen, Nielsen, Jason, Haffey, Kyle, Gonzales, Julie, Aptekar, Denise
Format Patent
LanguageEnglish
Published 11.01.2011
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Summary:A method and system for resolving disputes between parties involved in a network-based transaction is described. One aspect of the present invention seeks to automatically facilitate the restitution of value to parties of the transaction, for example, facilitated by a network-based commerce platform or involving a network-based payment service, where a dispute has arisen with respect to the transaction.