Method and system for providing service request notifications related to a communications network

A trunk-group request tool automates the process of manually receiving and analyzing trunk-group circuits pertaining to switch circuits located within a switch facility of a communications network. An embodiment of the computer-implemented method includes receiving a switch or vendor identifier from...

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Bibliographic Details
Main Authors Dwekat, Zyad Ahmad, Fries, Jeffrey M, Cheema, Farooq Ijaz, Lowe, John A
Format Patent
LanguageEnglish
Published 26.02.2008
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Summary:A trunk-group request tool automates the process of manually receiving and analyzing trunk-group circuits pertaining to switch circuits located within a switch facility of a communications network. An embodiment of the computer-implemented method includes receiving a switch or vendor identifier from a data structure, presenting records of information of one or more trunk groups associated with the identifier(s), receiving one or more trunk-group attributes from one or more entry fields, populating a data structure by aggregating one or more records of information of a data structure of the switch and vendor identifier with one or more trunk-group attributes, providing an input field for receiving additional data to supplement one or more records of information or one or more trunk-group attributes, and presenting a report adhering to a predefined format using the information of the data structure.