System and method for storing and transferring information tokens in a low network communication

A system and method are provided permitting cookie files to be used with telephonic customer premises equipment (CPE). The caller CPE can be an intelligent telephone adapted to generate, store, transmit and receive cookie files. The cookie files can include information tokens describing a caller pro...

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Bibliographic Details
Main Authors Bennett, III, Raymond Walden, Pelletier, Karen Jeanne, Griffith, Laura Marie, Pickard, Michael Steven, Light, Jordan Howard, Bossemeyer, Jr, Robert Welsey, Israelski, Edmond W, Stuckman, Bruce Edward, Heinmiller, Wayne Robert
Format Patent
LanguageEnglish
Published 12.12.2006
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Summary:A system and method are provided permitting cookie files to be used with telephonic customer premises equipment (CPE). The caller CPE can be an intelligent telephone adapted to generate, store, transmit and receive cookie files. The cookie files can include information tokens describing a caller profile. The CPE can provide a template cookie file upon request from a called party during a conversation between the caller and called party. The template file can then be transmitted to the called party and modified. The modified cookie file can then be returned to the caller CPE for future use during subsequent calls to the called party. The cookie file can reduce the processing time of calls placed to automated dial-up service centers and also reduces its computer resources required by the service system.