Method and apparatus for message callback in a communication system

The present invention encompasses various embodiments that provide convenient message callback for users in multi-service communication systems (e.g., ). One set of embodiments enables users leaving messages to provide the callback number or address. This allows the calling party to indicate what co...

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Bibliographic Details
Main Author Urs, Kamala D
Format Patent
LanguageEnglish
Published 21.02.2006
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Summary:The present invention encompasses various embodiments that provide convenient message callback for users in multi-service communication systems (e.g., ). One set of embodiments enables users leaving messages to provide the callback number or address. This allows the calling party to indicate what communication service is preferable for callback. Another set of embodiments enables users retrieving messages to select the communication service they prefer for callback. The message server provides this functionality by determining the callback number or address of the preferred type from the callback information provided by the original calling party. The present invention also provides for automatic callback once the called communication unit receives the callback number or address.