Operations and provisioning systems for service level management in an extended-area data communications network

The concepts involved in the present inventions relate to operations support, provisioning and the like for managed IP services in a new IP over fiber to the premises type metropolitan area network. An automated service level manager (SLM) provides operations support for wide-area data communication...

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Bibliographic Details
Main Authors Sistanizadeh, Kamran, Kamali, Masoud M
Format Patent
LanguageEnglish
Published 20.01.2004
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Summary:The concepts involved in the present inventions relate to operations support, provisioning and the like for managed IP services in a new IP over fiber to the premises type metropolitan area network. An automated service level manager (SLM) provides operations support for wide-area data communication services offered via regional IP-Over Ethernet on fiber networks. The SLM comprises a suite of software components and associated hardware running the software, to communicate with agents throughout the networks, to accumulate various network operations data for reports and alarms and to provide instructions to control network operations. The SLM preferably offers a web server type user interface. This interface enables access by technical personnel of the carrier, for example from a network operations center. This interface also offers access to customers having or seeking service through the network.