System and method for collecting information via the internet using existing web sites

• Main Author: Wichman, Brian
• Format: Patent
• Language: English
• Published: 20.11.2003

An information and payment collection system for enabling consumers to supply information or make bill payments to an organization or a company via the internet. A consumer uses a computer to access a home page at a web site for the organization or company. The consumer selects a payment link on the home page which transfers the consumer from the home page to a collection site at a different location from the web site of the company. The payment web site includes graphics and colors making it look like the consumer is still on the company web site. The consumer enters information or payment data on a transaction page displayed on the consumer's computer. The data is processed at the collection site and if the transaction is successful, a confirmation page, including a transaction number is displayed on the consumer's computer. In addition, an email is automatically created and sent to the consumer. The e-mail includes a link to the confirmation page and also includes the transaction number to facilitate the consumer dealing with customer service if necessary.