The bankers behind the screen
Customers can also receive account balance information; address account, online banking and mobile banking inquiries; change their PINs; order checks; and complete any transactions with a live teller interaction. " "At the end of the day, service is the name of the game and is the differen...
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| Published in | Independent Banker Vol. 74; no. 8; pp. 76 - 78 |
|---|---|
| Main Author | |
| Format | Trade Publication Article |
| Language | English |
| Published |
Sauk Centre
Independent Community Bankers of America
01.08.2024
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| Subjects | |
| Online Access | Get full text |
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| Abstract | Customers can also receive account balance information; address account, online banking and mobile banking inquiries; change their PINs; order checks; and complete any transactions with a live teller interaction. " "At the end of the day, service is the name of the game and is the differentiator between us and the dozens of other bank and nonbank competitors in our space." - AARON OTTEN, ELKHORN VALLEY BANK & TRUST The other common feedback that Elkhorn Valley Bank personnel hear is how much customers appreciate that the community bank can provide general customer service through the Teller On Demand feature-such as updating identifying information, addressing digital banking questions, ordering checks and more. "At the end of the day, service is the name of the game and is the differentiator between us and the dozens of other bank and nonbank competitors in our space." |
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| AbstractList | Customers can also receive account balance information; address account, online banking and mobile banking inquiries; change their PINs; order checks; and complete any transactions with a live teller interaction. " "At the end of the day, service is the name of the game and is the differentiator between us and the dozens of other bank and nonbank competitors in our space." - AARON OTTEN, ELKHORN VALLEY BANK & TRUST The other common feedback that Elkhorn Valley Bank personnel hear is how much customers appreciate that the community bank can provide general customer service through the Teller On Demand feature-such as updating identifying information, addressing digital banking questions, ordering checks and more. "At the end of the day, service is the name of the game and is the differentiator between us and the dozens of other bank and nonbank competitors in our space." |
| Author | Atkinson, William |
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