Frontline SP staff development promotes confi dence, quality, satisfaction

There's a difference between being a technician and being seen as a professional," said Anthony Bondon, BSM, AS AE, CRCST, CHL, Central Sterile Processing Manager for HSHS St. John's Hospital in Springfield, 111., during his April 26 educational session at the 2022 HSPA Annual Confere...

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Bibliographic Details
Published inHealthcare Purchasing News Vol. 46; no. 6; p. 33
Main Author Williamson, Julie E
Format Trade Publication Article
LanguageEnglish
Published Nashville Endeavor Business Media 01.06.2022
Subjects
Best practice
Collaboration
Confidence
Employees
Leadership
Soft skills
Teaching
Teams
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Summary:There's a difference between being a technician and being seen as a professional," said Anthony Bondon, BSM, AS AE, CRCST, CHL, Central Sterile Processing Manager for HSHS St. John's Hospital in Springfield, 111., during his April 26 educational session at the 2022 HSPA Annual Conference. Leaders must give their employees a voice and share with them their knowledge and things they've learned during their own leadership development training. The more leaders and frontline staff members work together to develop skills that improve processes and professionalism, the better the outcomes and the more likely informal leaders will develop within the department. 5.
ISSN:1098-3716