Take Aim at Leadership and Firm Excellence
Research has shown that, unlike IQ, which is fixed by our late teens and cannot be increased, emotional intelligence (EQ) can be improved upon throughout one's life. It is the element that drives individual, team and organizational performance more than any other factor. EQ makes a difference i...
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Published in | CPA Practice Management Forum Vol. 5; no. 6; p. 13 |
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Main Author | |
Format | Trade Publication Article |
Language | English |
Published |
Riverwoods
CCH INCORPORATED
01.06.2009
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Subjects | |
Online Access | Get full text |
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Summary: | Research has shown that, unlike IQ, which is fixed by our late teens and cannot be increased, emotional intelligence (EQ) can be improved upon throughout one's life. It is the element that drives individual, team and organizational performance more than any other factor. EQ makes a difference in how we lead, how we manage our relationships with clients and staff, develop new clients, solve problems, negotiate with others and handle stress. EQ is defined as the skills people use to manage their emotions and their interactions with others in ways that maximize the chances of influencing others constructively. CPA firms measure cash flow, ROI and productivity. EQ can now be measured. And because of EQ's proven edge in performance, its application to CPA firms includes identifying top talent in the hiring process, developing high-potential leaders for succession and targeted EQ development and skill-building for firm leadership. |
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ISSN: | 1556-0899 2833-3098 |