Generous Leaders
Generosity is often assumed to be an outcome of success. Successful companies can afford to be generous. However, generosity is a critical input to success, not just an outcome. All organizations are service organizations in that they create value for customers through performances. This requires mo...
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Published in | Leadership Excellence Essentials Vol. 26; no. 2; p. 13 |
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Main Authors | , |
Format | Trade Publication Article |
Language | English |
Published |
Aurora
HR.COM
01.02.2009
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Subjects | |
Online Access | Get full text |
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Summary: | Generosity is often assumed to be an outcome of success. Successful companies can afford to be generous. However, generosity is a critical input to success, not just an outcome. All organizations are service organizations in that they create value for customers through performances. This requires motivating and preparing employees to be effective performers. A culture of generosity inspires more effort and commitment; its opposite -- selfishness -- depletes the human energy to serve. Generous organizations serve better and compete better. Teamwork prevails in management also. Administrative and clinical leaders derive their power from the team they lead. |
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ISSN: | 8756-2308 |