A warning from the future: Don't bank on old ways

To provide indispensable services, banks must embed themselves into the lives of their customers - so they not only facilitate saving for a holiday, but also provide a gateway to book flights, exchange currencies and purchase travel insurance, all at the touch of a button.

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Bibliographic Details
Published inCity A.M
Main Author Paul-Jervis, Heath
Format Newspaper Article
LanguageEnglish
Published London NLA Media 05.12.2011
Subjects
Banking industry
Banks
Customer services
Mobile commerce
Relocation
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Summary:To provide indispensable services, banks must embed themselves into the lives of their customers - so they not only facilitate saving for a holiday, but also provide a gateway to book flights, exchange currencies and purchase travel insurance, all at the touch of a button.
ISSN:2516-5445
2516-5453