BAI: Bankers, Consumers Far Apart in Views

While bankers' opinions of consumer sentiment rose 11 points (from 126 to 137 over the six months), the consumer sentiment index, which is a measure of how the bank customers actually feel, moved in the opposite direction, dropping 19 points (from 100 to 81) and widening the gap in August by mo...

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Bibliographic Details
Published inThe American banker Vol. 175; no. 89
Main Author Black, Pam
Format Newspaper Article
LanguageEnglish
Published New York, N.Y SourceMedia 10.06.2010
Subjects
Banking industry
Brand loyalty
Consumers
Electronic banking
Postal & delivery services
Regional banks
New York
United States > US
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Summary:While bankers' opinions of consumer sentiment rose 11 points (from 126 to 137 over the six months), the consumer sentiment index, which is a measure of how the bank customers actually feel, moved in the opposite direction, dropping 19 points (from 100 to 81) and widening the gap in August by more than 50%.
ISSN:0002-7561
1945-578X