No Thank Queue Metro Israel Edition
ON our first visit to Israel in 1960, we were struck by the failure of people to stand in line when waiting to deal with a clerk, purchase tickets, get on a bus or in many other situations. Since our aliya in 1978, we have noted the efforts by various organizations to persuade the public of the need...
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| Published in | The Jerusalem post |
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| Main Author | |
| Format | Newspaper Article |
| Language | English |
| Published |
Jerusalem
The Jerusalem Post Ltd
13.08.2004
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| Online Access | Get full text |
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| Summary: | ON our first visit to Israel in 1960, we were struck by the failure of people to stand in line when waiting to deal with a clerk, purchase tickets, get on a bus or in many other situations. Since our aliya in 1978, we have noted the efforts by various organizations to persuade the public of the need to stand in line. Thus, line barriers have been positioned in places such as banks and post offices and machines often dispense numbers so that people can wait their turn in an orderly manner. Of course, everyone has had the experience of reaching the front of a line and being approached by someone who hasn't waited at all, but "just has a question." A variation is "I only need to have a form signed," even though completion of the form could be a lengthy procedure. Yet another variation is the person shouting out a question to a clerk even though the the clerk is dealing with another person at the time. Amazingly, the clerk usually answers the question and further follow-up questions politely, and does not apologize to the person originally being dealt with. |
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