E-SCOOTER FIRMS SILENCE INJURED RIDERS' LEGAL CLAIMS

What hasn't gotten as much attention as electric bikes catching fire is that riders are learning painfully they may have little recourse against these private rental companies if they're injured. The apps' "click-to-agree" clauses which can consume more than 250 cellphone sc...

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Bibliographic Details
Published inThe Mercury News
Main Authors Peters, Craig M, Cynthia McGuinn, Maguire, Michael P
Format Newspaper Article
LanguageEnglish
Published San Jose, Calif Bay Area News Group 21.08.2019
Subjects
Arbitration
Consumers
United States > US
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Summary:What hasn't gotten as much attention as electric bikes catching fire is that riders are learning painfully they may have little recourse against these private rental companies if they're injured. The apps' "click-to-agree" clauses which can consume more than 250 cellphone screens to read fully force users to settle all disputes through confidential binding arbitration, effectively giving up their constitutional right to have their disputes resolved in a jury trial. [...]consumers are required to pursue their claims through arbitration, in which corporations can choose the venue and the arbitrator, all while preventing potential class action suits from arising.