Mapping concept of the inter-relationship between knowledge management, intellectual capital and quality metrics in universities

• Published in: Revista Gestão universitária na América Latina Vol. 8; no. 4; pp. 259 - 280
• Main Authors: Pereira, Neimar Sousa Pinto, Pereira, Cleber Augusto, da Silva, Telma Maria Chaves Ferreira, Filho, Jose Maria Paixao, Monteiro, Renato Pereira, Borges, Edson Jose
• Format: Journal Article
• Language: Portuguese
• Published: 01.01.2015
• Subjects: Brazil; Colleges & universities; Intellectual capital; Knowledge management; Literature reviews; Quality
• ISSN: 1983-4535; 1983-4535
• DOI: 10.5007/1983-4535.2015v8n4p259

O novo contexto das exigencias imputadas as Instituicoes de Ensino Superior (IES) repercute em diversas dimensoes dentro destas organizacoes. Neste contexto este trabalho apresenta um mapeamento conceitual resultante de uma revisao sistematica de literatura sobre a aplicacao da Gestao do Conhecimento (GC), do Capital Intelectual (CI) e dos Modelos ou Metricas de Qualidade (MQ) aplicados as universidades. Pretendeu-se compreender e identificar como as tecnicas de GC, as aplicacoes do CI e a utilizacao ou adocao de MQ podem funcionar como instrumentos de apoio diferenciais as IES. A revisao de literatura baseou-se em artigos publicados em veiculos de comunicacao de reconhecida qualidade e com fator de impacto relevante. A contribuicao principal deste trabalho residiu na elaboracao de proposta de mapeamento integrativo dos conceitos, utilizando-se um mapa conceitual construido colaborativamente entre os autores, e, na elaboracao do modelo conceitual do trabalho derivado deste mapeamento. Estes modelos permitiram identificar, de forma visual, a ocorrencia de inter-relacionamentos entre os conceitos, que nao seriam de facil evidenciacao num contexto meramente textual.//The new context of the requirements allocated to higher education institutions (HEI) resonates in various dimensions within these organizations. Therefore, this work presents a conceptual resulting after a systematic review mapping about literature application at Knowledge Management (KM), the Intellectual Capital (IC) and Templates or Metric Quality (MQ) applied to the universities. It was intended to understand and identify how GC techniques, IC applications, and the use or adoption of MQ can function as tools to support differential of IES. The literature review was based on articles published in scientific journals of qualified with relevant impact factor. The main contribution of this paper is focused on the preparation of draft integrative mapping of concepts, using a concept map built collaboratively among authors, and in preparation of the conceptual work model mapping derivative as thereof. These models indicate, visually, an occurrence of inter-relationship between concepts which would not be easy disclosure a purely textual context. [web URL: https://periodicos.ufsc.br/index.php/gual/article/view/1983- 4535.2015v8n4p259]