Worker Fulfillment at the Service Industry Entry Level

This manuscript examines a case of how one entrepreneur was able to create worker fulfillment for his employees at the entry level. The approach adopted by this entrepreneur is one that can be applied to other organizations in the service industry. A significant number of those individuals taking th...

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Bibliographic Details
Published inThe Business renaissance quarterly Vol. 6; no. 1; p. 29
Main Authors Minifie, Jana, Otto, Victoria
Format Journal Article
LanguageEnglish
Published Pasadena Business Renaissance Institute 01.04.2011
Subjects
Beauty salons
Brand loyalty
Cognitive style
Collaboration
Customer services
Employee empowerment
Employee turnover
Employment
Entrepreneurs
Job satisfaction
Management styles
Millennials
Minimum wage
Service industries
Small business
Success
Training
Wages & salaries
Workers
United States > US
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Summary:This manuscript examines a case of how one entrepreneur was able to create worker fulfillment for his employees at the entry level. The approach adopted by this entrepreneur is one that can be applied to other organizations in the service industry. A significant number of those individuals taking the entry-level positions are from Generation Y. The characteristics of Generation Y are identified and used to show why this unique approach has been so successful. [PUBLICATION ABSTRACT]
ISSN:1930-7462