Test of a Justice-Based Model of Subordinates' Resistance to Downward Influence Attempts

The authors developed and tested a model that depicts interactional justice as a mediator of the effects of managers' influence tactics on subordinates' resistance. Data collected from supervised workers provided evidence of mediated moderation: The use of hard influence tactics was associ...

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Bibliographic Details
Published inGroup & organization studies Vol. 23; no. 2; p. 144
Main Authors Tepper, Bennett J, Eisenbach, Regina J, Kirby, Susan L, Potter, Paula W
Format Journal Article
LanguageEnglish
Published Beverly Hills SAGE PUBLICATIONS, INC 01.06.1998
Subjects
Behavior
Distributive justice
Influence
Subordinates
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Summary:The authors developed and tested a model that depicts interactional justice as a mediator of the effects of managers' influence tactics on subordinates' resistance. Data collected from supervised workers provided evidence of mediated moderation: The use of hard influence tactics was associated with lower resistance when they were used with soft influence tactics. This effect was mediated by the experience of interactional justice. Although the use of rational influence tactics was unrelated to subordinates' resistance, it was associated with greater interreactional justice when they were not used with soft influence tactics. Resistance was also related to the content of the influence attempt: Resistance was lower when targets perceive) the request to be interesting, important, and unambiguous. Implications and directions for future research are briefly discussed.
ISSN:0364-1082