Creating Value for Your Patients-From the Perspective of the Patients

[...]the lack of independent information on the quality of care may reinforce patients' tendency to rely on physicians for advice about where to receive their care, and patients may be unwilling to go against a clinician's advice in the interest of saving money. [...]determining the cost o...

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Bibliographic Details
Published inThe Journal of medical practice management Vol. 33; no. 3; pp. 165 - 168
Main Authors King, Ron Harman, Baum, Neil
Format Journal Article
LanguageEnglish
Published Tampa American Association for Physician Leadership 01.11.2017
Subjects
Caregivers
Health care access
Health care management
Health care policy
Knee
Marketing
Medical practices
Pain
Patient satisfaction
Prices
Surgery
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Summary:[...]the lack of independent information on the quality of care may reinforce patients' tendency to rely on physicians for advice about where to receive their care, and patients may be unwilling to go against a clinician's advice in the interest of saving money. [...]determining the cost of medical care is different from determining the cost of other goods and services, because it is often hard to know in advance what exact combination of services a patient will need. [...]it is not clear which prices to report: although average unit costs (e.g., the price of an MRI of the knee) are the most readily available, personalized, episode-level costs would be more meaningful to patients (e.g., the price that an enrollee in a Blue Cross Blue Shield preferredprovider organization would pay at a particular hospital for a knee replacement, including all related doctor's visits, tests, facility charges, and anesthesia services). [...]meaningful information about quality must be delivered alongside prices so that patients can make decisions by comparing care choices on both dimensions. [...]most fundamentally, consumers must be engaged in considering price information in their decisions to use medical care.
ISSN:8755-0229