UNDERSTANDING THE INFLUENCE OF ROLE CONFLICT AND ROLE AMBIGUITY ON INTENTION TO STAY

Given the role of human resource in assisting organizations gain competitive advantages in challenging market environments, today's endeavour for motivating intention to stay of valuable employees is highly significant in organizations. General strain theory developed by Robert Agnew (Broidy, 2...

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Bibliographic Details
Published inInternational journal of information, business and management Vol. 9; no. 4; p. 72
Main Authors Chen, Yong See, Rasdi, Roziah Mohd, Ismail, Maimunah, Asmuni, Azizan
Format Journal Article
LanguageEnglish
Published Chung-Li Educational Research Multimedia & Publications 01.11.2017
Subjects
Ambiguity
Behavior
Business competition
Coping
Criminology
Cronbach's alpha
Cybersecurity
Deviance
Employee turnover
Employees
Employment
Human relations
Influence
Literature reviews
Manufacturing
Organizations
Retention
Roles
Studies
Tenure
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Summary:Given the role of human resource in assisting organizations gain competitive advantages in challenging market environments, today's endeavour for motivating intention to stay of valuable employees is highly significant in organizations. General strain theory developed by Robert Agnew (Broidy, 2001) explains the role conflict and role ambiguity relationship with employees' intention to stay. These two stressor roles are the basis of dysfunctional workplace situation negatively correlated to intention to stay. This dysfunctional condition endangers employees' career growth and organizational success when there is high level of withdrawing behaviors among employees in the internal work pool. Thus, it is imperative to investigate these two stressor roles influence on intention to stay of employees, particularly, in Malaysian manufacturing organizations. Our review of related literature found that manufacturing organizations' effort will only succeed in increasing employees staying intention by assuring clarity of both stressor roles (Michaels & Spector, 1982).
ISSN:2076-9202
2218-046X