A GESTÃO DO CONHECIMENTO COMO SUPORTE AO PROCESSO ESTRATÉGICO NA ADMINISTRAÇÃO PÚBLICA MUNICIPAL: UM ESTUDO COMPARATIVO DE CASOS NO BRASIL E EM PORTUGAL/KNOWLEDGE MANAGEMENT AS A SUPORT TO STRATEGIC PROCESS IN MUNICIPAL PUBLIC ADMINISTRATION: A COMPARATIVE STUDY OF CASES IN BRAZIL AND IN PORTUGAL

This article identified the knowledge sharing, as a strategy resource of the Knowledge Management from municipal organization of municipal direct public administration of Curitiba and São Paulo, in Brazil, and in the municipality of Braga, Guimarães and Porto, in the North Region of Portugal. It...

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Published inPerspectivas em gestão & conhecimento Vol. 7; p. 35
Main Authors Echternacht, Tiago Henrique de Souza, Quandt, Carlos Olavo
Format Journal Article
LanguagePortuguese
Published João Pessoa Universidade Federal da Paraiba, Centro de Ciencias Sociais Aplicadas 01.03.2017
Subjects
Comparative studies
Knowledge management
Knowledge sharing
Strategic planning
Brazil
Portugal
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Summary:This article identified the knowledge sharing, as a strategy resource of the Knowledge Management from municipal organization of municipal direct public administration of Curitiba and São Paulo, in Brazil, and in the municipality of Braga, Guimarães and Porto, in the North Region of Portugal. It's a research of the Qualitative type that counted with the total participation of 5 City Halls from 2 countries of the studied cases. Consequently, a questionnaire was applied as a instrument of collect which was subdivided into eight blocks. From 5 city halls researched in Brazil and Portugal, the three Portugal's organizations had a perception that was necessary to have, in any way, he Knowledge Management, while, in Brazil, in Curitiba, the Knowledge Management was already part of the strategic planning of the organization, and, in São Paulo, this strategy was not a priority. As to the practices of the Knowledge Management, was verified that the city hall that has more results is the one from Porto, while, in Brazil, Curitiba is ahead. As to obstacles to the Knowledge Management implementation, the cities that presented bigger difficulties were Braga and Guimarães, in Portugal, for not being a priority and for the lack of commitment from the directors; in Brazil, was São Paulo, by the discontinuity of the implementation process of the Knowledge Management. Therefore, the city halls that most showed having the practices of Knowledge Management and use the strategic process from municipal public organization was the city of Porto, in Portugal, and Curitiba, in Brazil.
ISSN:2236-417X