EVALUATION OF THE EFFECT OF THE ENVIRONMENT ON INTENT ONLINE STORE APPROACH AND CONSUMER REJECTION: AN ANALYSIS BY MEANS STIMULUS-ORGANISM-RESPONSE PARADIGM 1

The burnout syndrome presents symptoms such as physical and emotional exhaustion, problems in interpersonal relationships and feelings of low personal effectiveness and productivity. Aiming to minimize workplace stress and inhibit the development of this syndrome, the quality of working life (QWL) e...

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Published inGestão & regionalidade Vol. 31; no. 93
Main Authors Lucas Charão Brito, Andressa Hennig Silva, Flaviani Souto Bolzan Medeiros, Obregon, Sandra Leonara, Luis Felipe Dias Lopes
Format Journal Article
LanguagePortuguese
Published Sao Caetano do Sul Universidade Municipal de São Caetano do Sul - Programa de Mestrado em Administração 01.09.2015
Subjects
Burnout
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Summary:The burnout syndrome presents symptoms such as physical and emotional exhaustion, problems in interpersonal relationships and feelings of low personal effectiveness and productivity. Aiming to minimize workplace stress and inhibit the development of this syndrome, the quality of working life (QWL) emerges. In this sense, this article was developed to identify the relationship between QWL and burnout syndrome. The sample refers to a survey of 575 individuals. Data were analyzed using descriptive statistics and correspondence analysis. The main results make evident that professionals are more prone to develop the syndrome when dissatisfied with the programs of QVT.
ISSN:1808-5792
2176-5308
DOI:10.13037/gr.vol31n93.2913