Healthcare at the hospital and at home

This chapter presents cases in the healthcare domain where either the technology is developed ad hoc for a specific setting or it is a consolidated off-the-shelf solution. In the first situation, the main issues concern the complexity of the technology, the reaction of the hosting organization, and...

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Bibliographic Details
Published inFuture-proofing
Main Authors Simone, Carla, Wagner, Ina, Müller, Claudia, Weibert, Anne, Wulf, Volker
Format Book Chapter
LanguageEnglish
Published Oxford Oxford University Press 03.02.2022
Subjects
organizational strategies
socio-technical innovation
sustainable IT design
healthcare
technology complexity
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Summary:This chapter presents cases in the healthcare domain where either the technology is developed ad hoc for a specific setting or it is a consolidated off-the-shelf solution. In the first situation, the main issues concern the complexity of the technology, the reaction of the hosting organization, and a possible change of the surrounding conditions. The two cases presented met these problems and encountered different types of outcomes. In the second situation, the main issue is the strategy the hosting organization adopts to incorporate the selected technology in the current work practices and technological ecology. In two of the three presented cases, the organizational strategy was to involve the frontline users in the change management, which led to a high level of appropriation and more effective procedures. In the third case, the technology was imposed from the top and its adoption generated a high resistance.
ISBN:0198862504
9780198862505
DOI:10.1093/oso/9780198862505.003.0005