조직 내 세대차이 극복 위한 교육프로그램 개발 및 운영 사례에 관한 연구 - LX하우시스 세대공감 프로그램을 중심으로

• Published in: 디지털산업정보학회논문지 Vol. 18; no. 4; pp. 111 - 122
• Main Authors: 김성건, Kim, SungGun
• Format: Journal Article
• Language: Korean
• Published: 2022
• Subjects: Generation Gap; Generational Conflicts; Generation Empathy; Gamification; Corporate Education
• ISSN: 1738-6667; 2713-9018

Many companies are now studying these generational conflict issues and seeking countermeasures. As seen in the recent performance-based pay issue, the MZ generation is boldly showing their intention unlike the previous generation. This study focuses on LX Hausys' education program to overcome the generation gap. As a representative field education program of LXHausys, it is a longevity education program that was developed and operated at the end of 14 years and has been in operation so far. By acknowledging and understanding the generation gap through this educational program, it was possible to see that they could sympathize and accept each other one step further, and that trust in each other was formed on the basis of it. The success factors of the generation empathy program were identified as the willingness to share perceptions between labor and management, participatory education programs, active participation of members, and overcoming generation empathy. Through such education, the organization should continuously raise the issue of generational empathy and allow members to recognize it as an object to overcome. To this end, efforts should be made to overcome generational differences.