Inland Revenue New Zealand: Service Design in a Regulatory Context

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Bibliographic Details
Published inDesign Management Review Vol. 19; no. 1; pp. 28 - 37
Main Authors McLean, Karyn, Scully, Jim, Tergas, Leslie
Format Report
LanguageEnglish
Published Oxford, UK Blackwell Publishing Ltd 01.01.2008
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Bibliography:ArticleID:DREV104
ark:/67375/WNG-LLG61236-J
istex:5950F440D427D8CBFCC48FB5776E26E208D73C97
ISSN:1557-0614
1948-7169
DOI:10.1111/j.1948-7169.2008.tb00104.x