Training Needs Assessment Aligning Learning and Capability with Performance Requirements and Organizational Objectives

This chapter focuses on a critical aspect of the training process: training needs assessment (TNA). Although many terms are used to describe this process-such as training needs analysis, gap analysis, or front-end analysis-Rossett (1987) designated TNA as an umbrella term. Rossett's approach ha...

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Bibliographic Details
Published inThe Handbook of Work Analysis pp. 437 - 461
Main Author Surface, Eric A.
Format Book Chapter
LanguageEnglish
Published Routledge 2012
Edition1
Subjects
Gap Analysis
Training Design Features
Alternative Reality Games
Job Analysis
Mission Essential Competency
Person Level Analysis
Rossett's Approach
Work Analysis Techniques
Person Analysis
Specification Phase
CAQ
Smart Phone
Work Analysis Project
Pulse Surveys
Triggering Event
Te Ch
Competency Model
Common Language
SWA
Work Analysis Methods
Job Analysis Instruments
Con Rmatory Factor Analysis
Cognitive Task Analysis
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Summary:This chapter focuses on a critical aspect of the training process: training needs assessment (TNA). Although many terms are used to describe this process-such as training needs analysis, gap analysis, or front-end analysis-Rossett (1987) designated TNA as an umbrella term. Rossett's approach has been adopted in this chapter; however, analysis is used when assessment threatens to be overused. TNA is a systematic process that applies work analysis techniques and procedures to identify and specify training requirements that have been linked to deficiencies in individual, team, or organization performance to develop learning objectives to address the identified deficiencies. These evidence-based objectives in turn guide design, delivery, and evaluation of training to close the gaps in underlying knowledge, skills, abilities, or other characteristics (KSAOs) or competencies that are related to the identified performance deficiencies. Although there is no strong consensus on specific TNA procedures (Rossett, 1987) and there are many TNA resources offering slightly different approaches, most processes include the same basic steps, starting with an initiating or triggering event that requires a TNA to be considered and using work analysis techniques to determine training requirements.
ISBN:9781138107663
9781848728707
1138107662
1848728700
DOI:10.4324/9780203136324-27