Architectural model of enterprise multiservice network maintaining mobility

The global dealing demands flexibility in when and how work gets done, as modern businesses increasingly require real-time responses to partners and customers. With low costs, companies look to mobility as a way to speed responsiveness and increase the personalization of their customer service offer...

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Bibliographic Details
Published inNetworks 2008 - The 13th International Telecommunications Network Strategy and Planning Symposium Vol. Supplement; pp. 1 - 8
Main Authors Kryvinska, Natalia, Auer, Lukas, Zinterhof, Peter, Strauss, Christine
Format Conference Proceeding
LanguageEnglish
Published IEEE 01.09.2008
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Summary:The global dealing demands flexibility in when and how work gets done, as modern businesses increasingly require real-time responses to partners and customers. With low costs, companies look to mobility as a way to speed responsiveness and increase the personalization of their customer service offerings. Mobility can bring enterprises directly in touch with the customer, creating an interaction and not only a transaction. In addition, the fact that many companies do business beyond their local area raises the need to be able to continue operating even in the event of a local or regional crisis. For this reason, mobility is one of the key pillars of a business continuity plan. It is also a key element of networking that allows enterprises to unlock their business process from fixed points. Although wireless networking is one of the most important structural components of an overall mobile strategy, mobility consists of much more than just WLANs. A unified approach to enterprise mobility delivers integrated wired and wireless networking, mobile extensions to unified communications, geographic and end-point independent network access and location services as its major architectural components. As a consequence, this paper focuses on a converged architecture that spans wired and wireless networks to enable a seamless delivery of integrated services across the enterprise. We construct a service scenario framework for this architecture and also put forward an analytical model of the delivery framework for analyzing network behavior response for the inclusion of new services.
DOI:10.1109/NETWKS.2008.6231310