Probing the Interaction Effect in Moderated Multiple Regression
The relationship between predictor variables and outcome variable has been the research focus in recent years. Interaction analysis is a form of multiple regression designed to test the effect of association of predictor variables on outcome variables. This research examines how the relationship bet...
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Published in | 2024 IEEE 7th International Conference on Electronic Information and Communication Technology (ICEICT) pp. 578 - 580 |
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Main Authors | , |
Format | Conference Proceeding |
Language | English |
Published |
IEEE
31.07.2024
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Subjects | |
Online Access | Get full text |
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Summary: | The relationship between predictor variables and outcome variable has been the research focus in recent years. Interaction analysis is a form of multiple regression designed to test the effect of association of predictor variables on outcome variables. This research examines how the relationship between tourist experience quality and satisfaction changes with perceived service quality. By applying the simple slope approach and J-N technique, the interaction effect of tourism experience and perceived service quality is tested. The results of the moderation analysis shows that tourist experience has more effect on overall satisfaction on low service quality than high service quality. Based on the results, it is not enough only to focus on the attributes performance, researchers and managers should give more attention to the effect of combination of attributes perform for improving satisfaction. |
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ISSN: | 2836-7782 |
DOI: | 10.1109/ICEICT61637.2024.10670761 |