A Study of Adult Attitudes toward Online and Face-to-Face Counseling According to Self-Concealment, Multidimensional Perceived Social Support and Certain Demographic Variables during COVID-19 Pandemic

With the COVID-19 pandemic, people have become inclined to seek online counseling help in addition to face-to-face counseling. For individuals who need mental health services, social-physical isolation and quarantine decisions have rendered online counseling a necessity rather than an option. In thi...

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Bibliographic Details
Published inInternational Journal of Psychology and Educational Studies Vol. 10; no. 1; pp. 127 - 143
Main Authors Kara, Ece, Buyruk Genç, Arzu
Format Journal Article
LanguageEnglish
Published International Journal of Psychology and Educational Studies 2023
Subjects
Adults
Attitudes
Computer Mediated Communication
Counseling
Counseling Techniques
COVID-19
Foreign Countries
Gender Differences
Individual Characteristics
Mental Health
Pandemics
Social Isolation
Videoconferencing
Turkey
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Summary:With the COVID-19 pandemic, people have become inclined to seek online counseling help in addition to face-to-face counseling. For individuals who need mental health services, social-physical isolation and quarantine decisions have rendered online counseling a necessity rather than an option. In this process, individuals needing mental health services may avoid seeking help due to their self-concealment tendencies or inadequate self-perceived social support. The present research explores whether online and face-to-face counseling are predicted by self-concealment level, multidimensional perceived social support, age, gender, and previous experience with face-to-face/online counseling. The study group comprises 508 adults aged 18 or above living in Turkey. The data were collected with the help of "Online and Face-to-Face Counseling Attitudes Scale", "Self-Concealment Scale", "Multidimensional Scale of Perceived Social Support", and a "Personal Information Form". Data analysis was based on Pearson's Product-Moment Correlation Coefficient and Multiple Regression Analysis. The results demonstrate that attitudes toward online counseling are predicted by self-concealment, perceived social support, age, and previous experience of online counseling. The findings also show that attitudes toward face-to-face counseling are predicted by self-concealment, perceived social support, gender, and previous experience with online and face-to-face counseling.