Preparing for a New Century: Information Technology Workforce Needs

The purpose of this project was to determine workforce needs in the new information technology/knowledge-based world in order to design a coherent minor program in information technology at the University of Arkansas at Little Rock for the non-technically oriented college student. The process consis...

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Bibliographic Details
Main Authors Teeter, Thomas A, Bailey, Janet L, Cherepski, Don D, Faucett, John, Hines, Robert J, Jovanovic, Nickolas S, Tschumi, Pete, Walker, Jeffery T, Watson, Gretchen B
Format Report
LanguageEnglish
Published 01.04.1999
Subjects
Corporations
Curriculum Development
Employees
Employment Qualifications
Focus Groups
Higher Education
Information Science Education
Information Scientists
Information Technology
Job Analysis
Job Skills
Knowledge Level
Occupational Information
Occupational Surveys
Questionnaires
Site Visits
Tables (Data)
University of Arkansas Little Rock
World Wide Web
Online AccessGet full text

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Summary:The purpose of this project was to determine workforce needs in the new information technology/knowledge-based world in order to design a coherent minor program in information technology at the University of Arkansas at Little Rock for the non-technically oriented college student. The process consisted of three phases: site visits to five companies in central Arkansas; focus groups of employees in various information technology job types; and a World Wide Web survey of employees of information technology companies in central Arkansas. The survey consisted of four main sections focusing on demographics, non-technical soft-skills (writing and teamwork), business concepts, and technical knowledge/skills/abilities. The fourth area on technical knowledge was further subdivided into eight job clusters: computer programmers; systems/business analysts; computer engineers; database administrators; computer support specialists; network specialists; telecommunications analysts; and Internet specialists. Part 1 of this report provides an overview of the study and demographic results. The companies that participated in the initial site visits and focus groups are described in part 2. Parts 3, 4, and 5 present a detailed analysis of the data collected from the Web survey. Appendices include a copy of the questionnaire, pie chart figures of key survey results, details of soft skills results, and details of business concept results. (AEF)