Analysis of Necessary Computer Skills for Entry-Level Office Workers

The level of computer training needed by students seeking entry-level office jobs was the subject of a questionnaire mailed to 153 businesses in northern Wyoming. Usable responses were received from 117 businesses (for a response rate of 76.5 percent). Company size did not significantly affect compu...

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Bibliographic Details
Main Author Arzy, Marsha R
Format Dissertation
LanguageEnglish
Published 01.08.1992
Subjects
Computer Literacy
Educational Needs
Employer Attitudes
Employment Qualifications
Entry Workers
Office Automation
Office Occupations
Organization Size (Groups)
Questionnaires
State Surveys
Wyoming
Wyoming
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Summary:The level of computer training needed by students seeking entry-level office jobs was the subject of a questionnaire mailed to 153 businesses in northern Wyoming. Usable responses were received from 117 businesses (for a response rate of 76.5 percent). Company size did not significantly affect computer use. Even though 51 percent of the firms contacted have fewer than 5 employees, 94 percent of the respondents stated that computers are used at their businesses to perform office tasks. The vast majority of businesses reported using IBM and/or IBM-compatible computer systems, and 40 percent stated that their computers are connected to a local area network. Use of electronic mail was also found to be increasing rapidly. Seventy-eight percent of the respondents either preferred or required that entry-level workers be able to operate a word processor. Ninety-two percent of the respondents expressed a preference for applicants with previous work experience, and 60 percent indicated a preference for entry-level workers with at least some training beyond high school. (The survey questionnaire and survey-related correspondence are appended.) Contains 40 references. (MN)