AGENT COOPERATIVE TASK MANAGEMENT METHOD AND APPARATUS, AND COMPUTER DEVICE AND STORAGE MEDIUM

The present application provides an agent cooperative task management method and apparatus, and a computer device and a storage medium. On the basis of the scenario in which an agent is in a vocation period and has unfinished high-priority tasks, the high-priority tasks during the vacation period ar...

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Bibliographic Details
Main Author PENG, Qinglong
Format Patent
LanguageChinese
English
French
Published 17.10.2019
Subjects
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
TELEPHONIC COMMUNICATION
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Summary:The present application provides an agent cooperative task management method and apparatus, and a computer device and a storage medium. On the basis of the scenario in which an agent is in a vocation period and has unfinished high-priority tasks, the high-priority tasks during the vacation period are assigned to other screened agents, and the tasks are finished with the assistance of the other agents, so that the high-priority tasks will not be overdue; at the same time, it is set that the cooperative agents can process their own non-high-priority tasks only after finishing the cooperative high-priority tasks, so that it is further ensured that the high-priority tasks can be processed in a timely manner. According to the present application, the timeliness, scientificity and humanization of the agent task processing and management process can be improved. L'invention concerne un procédé et un appareil de gestion de tâches coopératives d'agent, un dispositif informatique, et un support de stockage. Sur la base
Bibliography:Application Number: WO2018CN96468