SERVICE MONITORING SYSTEM AND SERVICE MONITORING METHOD
A service monitoring system is provided with: a sound collection unit that collects the sound of an employee's voice in a predetermined sound collection region; a storage unit in which service event data including a determination condition for each predetermined service event, terminal operatio...
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Main Authors | , , , , , , |
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Format | Patent |
Language | English French Japanese |
Published |
07.04.2016
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Subjects | |
Online Access | Get full text |
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