VOICE RESPONSE SYSTEM, VOICE RESPONSE METHOD, VOICE SERVER, VOICE FILE PROCESSING METHOD, PROGRAM AND RECORDING MEDIUM

An improved automatic voice response system wherein the loads of applications during reproduction of messages including variables by use of voice files have been reduced. The voice response system comprises an application server and a voice server. The application server has first and second voice f...

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Bibliographic Details
Main Authors TAHARA, YOSHINORI, MURAYAMA, TOMOKO, BABA, MASAHIRO
Format Patent
LanguageEnglish
French
Japanese
Published 16.12.2004
Edition7
Subjects
ACOUSTICS
CALCULATING
COMPUTING
COUNTING
ELECTRIC DIGITAL DATA PROCESSING
MUSICAL INSTRUMENTS
PHYSICS
SPEECH ANALYSIS OR SYNTHESIS
SPEECH OR AUDIO CODING OR DECODING
SPEECH OR VOICE PROCESSING
SPEECH RECOGNITION
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Summary:An improved automatic voice response system wherein the loads of applications during reproduction of messages including variables by use of voice files have been reduced. The voice response system comprises an application server and a voice server. The application server has first and second voice files and voice information. The voice server includes voice file processing means that receives the voice information and first voice file from the application server and produces a grammar based on the voice information; voice recognizing means that performs, based on the grammar, a voice recognition of the first voice file to produce a plurality of divided voice files; and voice processing means that replaces at least one of the divided voice files by the second voice file. L'invention concerne un système de réponse vocale automatique amélioré dans lequel les charges d'applications au cours de la reproduction de messages comprenant des variables à l'aide de fichiers vocaux ont été réduits. Le système de réponse vocal comprend un serveur d'applications et un serveur vocal. Le serveur d'applications présente des premier et second fichiers vocaux et des informations vocales. Le serveur vocal comprend un moyen de traitement de fichiers vocaux qui reçoit les informations vocales et le premier fichier vocal provenant du serveur d'applications et produit une grammaire en fonction des informations vocales ; un moyen de reconnaissance vocale qui exécute, en fonction de la grammaire, une reconnaissance vocale du premier fichier vocal afin de produire une pluralité de fichiers vocaux divisés ; et un moyen de traitement vocal qui remplace au moins l'un des fichiers vocaux divisés par le second fichier vocal.
Bibliography:Application Number: WO2004JP07368