User interface architecture and protocol for rich client controlled voicemail

Systems and methods that control a voice mail experience from a client side of a voice mail server system and enhance features thereof. A dynamic voice mail user interface can change based on what predetermined activity the user engages in. Moreover, a field component further enables a caller to ide...

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Bibliographic Details
Main Authors MAGUIRE, III JUSTIN MICHAEL, RAMANATHAN RAJESH, SHTIEGMAN ERAN, OSBORNE ROBERT, TIDWELL PAUL
Format Patent
LanguageEnglish
Published 25.11.2014
Subjects
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
TELEPHONIC COMMUNICATION
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Summary:Systems and methods that control a voice mail experience from a client side of a voice mail server system and enhance features thereof. A dynamic voice mail user interface can change based on what predetermined activity the user engages in. Moreover, a field component further enables a caller to identify characteristics of the voice mail. An XML based protocol empowers a client application to control state of the voice mail system, wherein a session Initiation Protocol (SIP) INFO request or response can carry out voicemail control command, result and event.
Bibliography:Application Number: US20070759734