Adaptive business process automation

A method, system and computer software product are provided for process automation. The method includes monitoring one or more workstations to obtain multiple sets of character and graphical information including user actions, times and durations associated with the user actions, user-entered data,...

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Bibliographic Details
Main Authors WALACH EUGENE, GEVA AMIR, DRORY TAL
Format Patent
LanguageEnglish
Published 21.01.2014
Subjects
ANALOGUE COMPUTERS
CALCULATING
COMPUTER SYSTEMS BASED ON SPECIFIC COMPUTATIONAL MODELS
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
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Summary:A method, system and computer software product are provided for process automation. The method includes monitoring one or more workstations to obtain multiple sets of character and graphical information including user actions, times and durations associated with the user actions, user-entered data, and retrieved character and graphical screen data. The method further includes identifying functional events from the sets, defining focal states as respective historic patterns of the functional events, and generating a set of facilitating scripts associated with respective ones of the focal states. The facilitating scripts each provide one or more automatic actions in the workstations. At least a portion of the set of facilitating scripts are then executed.
Bibliography:Application Number: US201313737958