Natural language interface customization

A predefined interface is presented to a remote user. A natural language inquiry from the remote user is received via the predefined interface. The natural language inquiry is configured for use in an analysis. A customized interface is presented to the remote user based on the analysis of the natur...

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Bibliographic Details
Main Authors PINEDA GEORGE DANTE M, KRAUSS GEORGE W, DULANEY STEPHEN, HICKS AMY, JIA YONGMEI, PSZCZOLKOWSKI LAURA R, HOWELL DAVID L, FINDLEY DAVID
Format Patent
LanguageEnglish
Published 09.04.2013
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Summary:A predefined interface is presented to a remote user. A natural language inquiry from the remote user is received via the predefined interface. The natural language inquiry is configured for use in an analysis. A customized interface is presented to the remote user based on the analysis of the natural language inquiry. The customized interface includes a customized set of communications options for the remote user to route communications.
Bibliography:Application Number: US20070761492