Electronic mail connector

Technologies are described herein for providing a bi-direction e-mail transport between a management (CRM) server computer and an e-mail server computer. An e-mail connector communicates with a CRM server computer to determine whether any e-mail messages are pending send at the CRM server computer....

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Bibliographic Details
Main Authors POUZIN DOMINIC J, SMITH ILANA RAE, RANJAN SHASHI, SHUTT DAVID ROBERT
Format Patent
LanguageEnglish
Published 08.01.2013
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Summary:Technologies are described herein for providing a bi-direction e-mail transport between a management (CRM) server computer and an e-mail server computer. An e-mail connector communicates with a CRM server computer to determine whether any e-mail messages are pending send at the CRM server computer. If any e-mail messages are pending send, the e-mail connector retrieves the e-mail messages from the CRM server computer. The e-mail connector then communicates with an e-mail server computer to send the retrieved e-mail messages to their intended recipients. The e-mail connector may also retrieve e-mail messages from the e-mail server computer and determine whether the e-mail messages are CRM related. If the e-mail messages are CRM related, the e-mail connector is operative to transmit the CRM-related e-mails to the CRM server.
Bibliography:Application Number: US20070796788