System, method and computer program product for transferring unregistered callers to a registration process

A system, method and computer program product are provided for handling unregistered callers in a voice recognition framework. Initially, it is determined whether a user is registered. If it is determined that the user is not registered, a registration process is executed. Once registered, utterance...

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Bibliographic Details
Main Authors FITZPATRICK JOHN E, SMITH MONICA E
Format Patent
LanguageEnglish
Published 01.03.2011
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Summary:A system, method and computer program product are provided for handling unregistered callers in a voice recognition framework. Initially, it is determined whether a user is registered. If it is determined that the user is not registered, a registration process is executed. Once registered, utterances may be received from the user and recognized for the purpose of providing a service to the user.
Bibliography:Application Number: US20070850495