Method, system and apparatus for routing a query to one or more providers

A method and system for routing a query to one or more providers. The system may include a search interface for presenting a service list including one or more services offered by the one or more providers, permitting selection of one or more of the one or more services, and a query entry for receiv...

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Bibliographic Details
Main Authors BAILEY ERIC D, TABOADA ROBERTO C
Format Patent
LanguageEnglish
Published 24.04.2007
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Summary:A method and system for routing a query to one or more providers. The system may include a search interface for presenting a service list including one or more services offered by the one or more providers, permitting selection of one or more of the one or more services, and a query entry for receiving input of the query. A search processor is capable of receiving and parsing the query. A service recognizer for a particular provider is capable of receiving and analyzing one or more terms of the query to determine if the particular provider is a match for the query. A query router can route the query to the particular provider if the particular provider is determined to be a match and block the query to the particular provider if the particular provider is determined not to be a match. A results interface presents results of the query.
Bibliography:Application Number: US20020184374