OPTIMIZATION OF HYPERPARAMETERS FOR TRAINING A SURGE PRICING MODEL FOR AN ONLINE CONCIERGE SYSTEM

An online concierge system schedules pickers (shoppers) to fulfill orders from users. During periods of peak demand, the system increases compensation to shoppers to encourage more to participate, thereby reducing missed orders. The system determines an optimal multiplier to increase compensation ba...

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Bibliographic Details
Main Authors Sturm, Nicholas, Miziolek, Konrad Gustav, Bor, Bryan Daniel, Ashby, Brendan Evans, Zhang, Wenhui, Xu, Xiaofan, Srinivasan, Nikita, Singh, Shivee
Format Patent
LanguageEnglish
Published 29.08.2024
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Summary:An online concierge system schedules pickers (shoppers) to fulfill orders from users. During periods of peak demand, the system increases compensation to shoppers to encourage more to participate, thereby reducing missed orders. The system determines an optimal multiplier to increase compensation based on predictive models of supply and demand and then applying an optimization algorithm to search different hyperparameters that affect how the models generate the multipliers. The system selects the optimal multipliers for different time periods and locations. The system may further present the multipliers being offered during future time periods and enable users to activate reminder alerts for select periods. The offers may be presented in a ranked list using a model trained to infer likelihoods of the user accepting participation and/or setting a reminder notification.
Bibliography:Application Number: US202318113564