STORE OPERATION SUPPORT DEVICE, AND STORE OPERATION SUPPORT METHOD

• Main Author: ISHIBASHI, Tatsuya
• Format: Patent
• Language: English
• Published: 27.06.2024
• Subjects: CALCULATING; COMPUTING; COUNTING; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES; PHYSICS; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR

An analysis server performs, based on camera images of persons staying in front of exhibition areas in a store, an analysis regarding a merchandise evaluation state of the persons and presents a result of the analysis to a user. Specifically, the analysis server detects persons from the camera images and identifies persons to be analyzed, detects behaviors of the persons from the camera images, acquires behavior information of each person to be analyzed, in association with merchandise items, and accumulates the behavior information of each person in a storage, generates, based on the behavior information accumulated in the storage, merchandise evaluation information including at least a time needed for evaluation of each merchandise item, and accumulates the merchandise evaluation information for each person in the storage, and acquires, based on the merchandise evaluation information accumulated in the storage, an analysis result in which the merchandise evaluation state corresponding to each merchandise item is visualized.