ARTIFICIAL INTELLIGENCE (AI) AND NATURAL LANGUAGE PROCESSING (NLP) FOR IMPROVED QUESTION/ANSWER SESSIONS IN TELECONFERENCES

Method, computer program product, and computer system are provided. Questions are extracted from a chat in real-time during an online meeting and are aggregated into groups of duplicate questions. The groups are presented to a subset of attendees whose question is in the group. Feedback is received...

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Bibliographic Details
Main Authors Narayanam, Krishnasuri, XIE, ZHENG, Mane, Avinash Tukaram, Jain, Sanket, PATRA, JOY, Behera, Ratnakar
Format Patent
LanguageEnglish
Published 21.03.2024
Subjects
CALCULATING
COMPUTING
COUNTING
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
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Summary:Method, computer program product, and computer system are provided. Questions are extracted from a chat in real-time during an online meeting and are aggregated into groups of duplicate questions. The groups are presented to a subset of attendees whose question is in the group. Feedback is received and applied to the group from the subset of attendees. Whether a question is answerable is predicted. For answerable questions an amount of time to answer the question is predicted. The answerable questions are sequenced, filtered, prioritized, and presented to an attendee interface and a presenter interface.
Bibliography:Application Number: US202217933917