Server-Side Workflow Improvement Based on Client-Side Data Mining

• Main Authors: Singh, Manjeet, Pohle, Hans Jochen Gerhard, Denisov, Vadim, Mocanu, Ciprian
• Format: Patent
• Language: English
• Published: 25.01.2024
• Subjects: ELECTRIC COMMUNICATION TECHNIQUE; ELECTRICITY; TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION

An embodiment may involve a server-side log collected by a server device, where the server-side log includes a set of entries indicating a unique identifier, and wherein the unique identifier is assigned to a work item of a server-based application executed by the server device. The embodiment may further involve one or more processors configured to: receive, from a client device disposed upon a network, a client-side log, wherein the client-side log includes operational data related to usage of a client-based application executed by the client device; identify, from the operational data, the client-based application and one or more activities performed by the client-based application; determine that the one or more activities are related to the unique identifier; based on the one or more activities, determine an action that can be taken to improve efficacy of the server-based application; and write, to the persistent storage, a representation of the action.