SYSTEMS AND METHODS OF SEARCHING COMMUNICATIONS

Systems and methods for searching communications may include receiving a selection from a user of at least one of an acoustic characteristic, a language characteristic, or a category, accessing a database comprising a plurality of communications, the plurality of communications labeled with acoustic...

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Bibliographic Details
Main Authors Wolf, Scott R, Dwyer, Michael C, Strand, Erik A, Kendrick, Scott A, Gallino, Jeffrey A, Salinas, Frank, Xue, Shaoyu
Format Patent
LanguageEnglish
Published 08.06.2023
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Summary:Systems and methods for searching communications may include receiving a selection from a user of at least one of an acoustic characteristic, a language characteristic, or a category, accessing a database comprising a plurality of communications, the plurality of communications labeled with acoustic characteristics, language characteristics, and categories, restricting the plurality of communications to a subset of the plurality of communications including the user's selection of the at least one acoustic characteristic, language characteristic, or category, generating at least one of a word cloud or a tree for presenting a plurality of topics identified in the subset of the plurality of communications, and receiving a selection of one of the plurality of topics, the receiving causing a display of a further subset of the subset of the plurality of communications, the further subset having the selected topic.
Bibliography:Application Number: US202318105683