REMOTE ASSISTANCE SYSTEM, TERMINAL DEVICE, AND REMOTE DEVICE

• Main Authors: Iida, Kiyoshi, Nagamine, Takeshi, Sasaki, Hirotake
• Format: Patent
• Language: English
• Published: 23.02.2023
• Subjects: ELECTRIC COMMUNICATION TECHNIQUE; ELECTRICITY; PICTORIAL COMMUNICATION, e.g. TELEVISION

A remote assistance system includes a terminal device and a remote device, the terminal device including a first processor configured to: transmit information of multiple images obtained by capturing a subject from respectively different directions to the remote device; receive display information for displaying a guidance image that guides a user to a requested capture position, the guidance image being derived by the remote device using the image information; and display the guidance image indicated by the received display information, the remote device including a second processor configured to: receive the information of multiple images from the terminal device; display images indicated by the received information of multiple images; receive a selection of an image captured from the requested capture position from among the displayed images; derive the display information using the selected image; and transmit the derived display information to the terminal device.