BUILDING CHATBOTS FOR EXTERNAL KNOWLEDGE SOURCES

Building a chatbot using an external knowledge base to eliminate the need for after-build testing by receiving a plurality of problem-solution records from the external knowledge base, classifying the plurality of problem-solution records according to a set of subject categories, converting, based o...

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Bibliographic Details
Main Authors Szczepanik, Grzegorz Piotr, Kalandyk, Piotr, Januszek, Pawel Tadeusz, Kompanowski, Hubert
Format Patent
LanguageEnglish
Published 02.06.2022
Subjects
CALCULATING
COMPUTER SYSTEMS BASED ON SPECIFIC COMPUTATIONAL MODELS
COMPUTING
COUNTING
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
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Summary:Building a chatbot using an external knowledge base to eliminate the need for after-build testing by receiving a plurality of problem-solution records from the external knowledge base, classifying the plurality of problem-solution records according to a set of subject categories, converting, based on the set of categories, the plurality of problem-solution records into a plurality of chatbot intent-entity records, and building, using the plurality of chatbot intent-entity records, the chatbot.
Bibliography:Application Number: US202017109186