SYSTEMS AND METHODS FOR TRANSFERRING MESSAGING TO AUTOMATION
The present disclosure relates generally to facilitating routing of communications. More specifically, techniques are provided to dynamically transfer messaging between a network device and a terminal device to a type of bot based on intents identified from the messaging. Further, techniques are pro...
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Main Authors | , , , |
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Format | Patent |
Language | English |
Published |
28.10.2021
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Subjects | |
Online Access | Get full text |
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Abstract | The present disclosure relates generally to facilitating routing of communications. More specifically, techniques are provided to dynamically transfer messaging between a network device and a terminal device to a type of bot based on intents identified from the messaging. Further, techniques are provided to track performance of the selected type of bot during automation. |
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AbstractList | The present disclosure relates generally to facilitating routing of communications. More specifically, techniques are provided to dynamically transfer messaging between a network device and a terminal device to a type of bot based on intents identified from the messaging. Further, techniques are provided to track performance of the selected type of bot during automation. |
Author | Chittari, Ravikiran Bradley, Joe Gilchrest, Alan Deb, Bodhi |
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Snippet | The present disclosure relates generally to facilitating routing of communications. More specifically, techniques are provided to dynamically transfer... |
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SubjectTerms | CALCULATING COMPUTING COUNTING ELECTRIC COMMUNICATION TECHNIQUE ELECTRIC DIGITAL DATA PROCESSING ELECTRICITY PHYSICS TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION |
Title | SYSTEMS AND METHODS FOR TRANSFERRING MESSAGING TO AUTOMATION |
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